GovWorx is transforming how public safety agencies hire, train, and retain their teams through responsible AI and intelligent automation. The 9-1-1 Customer Success Advisor is a critical partner to our agencies, ensuring they receive maximum value from GovWorx solutions after onboarding. This role blends 9-1-1 solution configuration, consulting, business analysis, customer advocacy, and long-term relationship management. The ideal candidate brings 9-1-1 QA, Training or Ops experience, strong communication and analytical skills, and a passion for elevating operational excellence across 9-1-1.

Technical Services Engineer (Public Safety Technology Remote/Field) Location: Remote (U.S. only) Travel: Possibly Up to 50% Clearance: Must pass FBI fingerprint and background check in multiple states About GovWorx GovWorx is helping public safety rise to today’s greatest challenge: the loss of experience. Our AI-powered platform, CommsCoach, supports 9-1-1 and emergency communications centers across the country by automating quality assurance, training, and real-time call evaluation, allowing agencies to strengthen their teams and better serve their communities. Position Overview We are seeking a Technical Services Engineer to join our Technical Implementation and Customer Support teams. This role combines remote technical work with occasional on-site field engineering to support emergency communications centers (ECCs) in connecting their systems to GovWorx solutions. You will work directly with customers’ IT and communications teams to ensure successful integration of telephony audio and related systems into our secure cloud environment. The ideal candidate has hands-on experience in 9-1-1 center technology, a strong IT and networking background, and working knowledge of audio streaming, SIP, or other voice integration protocols. You’ll play a critical role in the deployment and ongoing reliability of AI on-sitel systems used every day by public safety professionals. Key Responsibilities Install, configure, and maintain integrations between customer telephony/audio, CAD systems and GovWorx applications. Work directly with PSAP/ECC technical staff, vendors, and system administrators to ensure installations, proper connectivity and data flow. Troubleshoot audio connections and network issues, including SIP and other streaming protocols. Assist with setup and configuration of hardware devices used for audio or data ingestion. Collaborate closely with the GovWorx implementation and support teams to ensure smooth deployments and excellent customer experiences. Participate in an on-call rotation for after-hours, weekend, and holiday support as needed. Travel to customer sites (up to 50%) for system installations, testing, and troubleshooting.

GovWorx is seeking up to three driven, mission-oriented Senior Account Executives to join our fast-growing sales team. With a rapidly expanding customer base and one of the strongest pipelines in public safety technology, this is an opportunity to make a measurable impact while building a rewarding, uncapped career. We currently have up to three openings across distinct geographic regions in the U.S. Each Account Executive will own their territory and be responsible for developing new relationships with 9-1-1 communication centers, law enforcement agencies, and local government partners. This is a full-cycle role for experienced public safety software professionals who thrive in dynamic, high-growth environments. You’ll have full autonomy to manage your territory, deliver product demonstrations, and close deals — with no cap on commission and direct access to GovWorx’s founders and product team to support your success and your customers’ outcomes.

GovWorx is seeking a motivated and detail-oriented In-House Paralegal to join us at a pivotal stage in our growth. This is a ground-floor opportunity to build and eventually lead an internal Legal & Contracts function within a fast-scaling public-safety technology company. As the Legal & Contracts Manager, you will be the central point of contact for all in-house legal and contractual matters — managing day-to-day contract negotiation, policy administration, insurance documentation, and coordination with outside counsel. You’ll help design the legal infrastructure that supports GovWorx’s nationwide expansion and develop scalable processes to support sales, partnerships, and compliance. If you’re an organized, proactive, and business-minded paralegal with a passion for technology and public service, this role offers an exceptional pathway for growth and leadership.

We’re looking for a proactive and detail-oriented Executive Assistant to support our fast-paced tech company. The ideal candidate will have at least two years of experience in an administrative role and be comfortable juggling multiple responsibilities. You’ll assist the Finance team with basic data entry, provide high-level administrative support to the Executive Leadership Team, and support the Sales team with travel and event logistics. This is a great opportunity to grow within a dynamic, collaborative environment.

Technical Demonstration Manager – Public Safety Technology (Remote, US) GovWorx is seeking an experienced and dynamic Technical Demonstration Manager to join our growing team. This senior-level role bridges the gap between technology and sales — helping public safety agencies understand, experience, and adopt GovWorx’s AI-powered software solutions. As a Solutions Engineer, you’ll be a trusted technical advisor and product expert supporting our sales organization through live demonstrations, discovery sessions, and RFP responses. You’ll work directly with 911 centers, law enforcement agencies, and emergency communications leaders to understand their workflows and design solutions that align with their operational and technical environments. If you have hands-on experience in public safety technology, 911 operations, or PSAP IT, and thrive on translating complex solutions into clear value for customers, this is an opportunity to make a national impact.

GovWorx is looking for a highly motivated and detail-oriented Sales Researcher to join our growing sales team. This is an entry-level role designed for a curious, energetic, and tech-savvy individual who enjoys research, data, and connecting the dots across the world of state and local government. As a Sales Analyst, you’ll play a critical role in helping our sales organization stay organized, informed, and efficient. You’ll dig deep into public records, identify key agency initiatives, and uncover opportunities that drive growth and detailed contact information at public safety agencies. This position offers a front-row seat to the world of SaaS sales to government agencies and serves as a strong launchpad to grow into an Account Executive or Sales Operations role over time.

We are seeking a Customer Project Manager to oversee and coordinate multiple concurrent software implementation projects for our public safety clients. You will serve as the primary liaison between our internal teams and external customers, ensuring successful onboarding, delivery, and rollout of our solutions. You will work directly with our Onboarding and Technical Services leadership to identify resources and schedule accordingly. You will track progress, identify potential blocks and escalate as needed. You should be comfortable with technology terms and teams. This is a high-visibility role that requires a strong background in software project management, outstanding communication skills, and a passion for helping customers succeed.

We are seeking a Multimedia Graphic Designer to lead and execute best-in-class creative across digital, video, and print. You will support GovWorx’s creative efforts including collateral, campaigns, social media and many customer-facing materials. This is a great opportunity for someone with B2B creative experience to make the move to a solid, fast-moving start-up that invests in its people and has a mission to help people with technology.

As a Lead Software Engineer at GovWorx, you will be responsible for leading a team through the design, planning, and implementation phases of our Software Development Lifecycle. This includes driving software design and architecture for the team’s projects, being hands-on with the development work, and providing peer review and guidance for the other engineers on the team. You will be expected to be self-driven and adhere to our quality, security, and architecture standards. Note: This role is open exclusively to U.S. citizens due to the sensitive nature of the data and regulatory compliance requirements.

GovWorx is looking for a creative and detail-driven instructional designer / customer enablement expert to design and deliver customer-facing educational content that drives successful adoption of our software products. This role is responsible for developing clear, engaging knowledge base articles, help videos, and user guides for both end users and system administrators across our product suite. You’ll work closely with Product, Engineering, and Onboarding teams to understand new features, capture workflows, and turn technical capabilities into easy-to-follow, role-based content that helps public safety agencies succeed with GovWorx.

The Vice President of Sales at GovWorx is a strategic executive role responsible for leading and scaling all sales-related activities within the company. As an integral member of our Executive Leadership Team (ELT), you will oversee direct and add-on sales, business development, and strategic go-to-market partnerships. This role demands exceptional leadership, deep knowledge of the Business-to-Government (B2G) market, particularly in public safety, and proven success in managing high-performing sales teams. About the Role: As the VP of Sales, you’ll own and execute the overall sales strategy, directly influencing GovWorx’s growth and market impact. You’ll have the opportunity to shape our sales organization and drive transformative partnerships with public safety agencies nationwide. GovWorx is dedicated to supporting first responders and public safety professionals through innovative technology solutions. As our VP of Sales, you will play a crucial role in shaping the future of public safety and directly impacting communities nationwide. You will be part of a dynamic, collaborative leadership team committed to growth, innovation, and excellence.

As our Project Administrator, you’ll be the hub for all things project-related—overseeing the status of all concurrent CommsCoach onboarding and implementation projects. You’ll work across teams to gather updates, identify roadblocks, assign resources, and drive clear communication internally and externally. You’ll also play a key role in identifying, implementing, and maintaining project tracking tools and customer interaction platforms to ensure a consistent and transparent project experience for both our team and our customers.

Sales Account Executive –Customer & Growth Champion (Remote, US) Are you a sales-driven professional with 1–2 years of software sales experience, eager to own a territory and drive both new customer acquisition and expansion revenue? GovWorx is a rapidly growing startup making a real impact in public safety software. We leverage AI-driven solutions to support ALL first responders in delivering better outcomes for their careers. About the Role: As a Sales Account Executive, you’ll own a defined set of states and be responsible for both net-new sales and add-on opportunities within existing accounts.

As the first dedicated IT & Security professional at GovWorx, you will be responsible for establishing and managing our internal IT infrastructure and security protocols. This role is pivotal in ensuring the integrity, confidentiality, and availability of our systems and data, particularly as we handle sensitive information related to public safety operations. Note: This role is open exclusively to U.S. citizens due to the sensitive nature of the data and regulatory compliance requirements.

Are you a marketing pro with 1-3 years of B2G or B2B marketing experience, ready to wear multiple hats and grow rapidly? GovWorx is a dynamic, fast-growing startup making an impact in one of the most meaningful sectors: public safety software. We leverage cutting-edge technology to support all first responders who are dedicated to serving and protecting communities nationwide.

GovWorx is looking for a Technical Engagement Specialist to join our growing team! This is a fully remote role focused on working with our public safety customers, 911 centers, law enforcement agencies, and fire departments to integrate their Computer-Aided Dispatch (CAD) and audio systems with our AI-powered evaluation and training solutions.