What We Do
AI-Powered Solutions Helping ALL First Responders Do Their Best Work
We deliver AI-powered solutions that help public safety leaders automate
tasks and strengthen, guide, and support first responders.
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CommsCoach QA
AI-Driven QA That Makes 9-1-1 Quality Improvement Achievable
Evaluate every eligible 9-1-1 call and radio transmission, replacing inconsistent manual reviews with fair, standards-based scoring and coaching insights that boost performance, morale, and retention.
Learn More

CommsCoach HIRE
Hire 9-1-1 Professionals with Confidence
AI-driven, research-based assessments and simulations measure core skills and competencies for 9-1-1 as well as stress and trauma resilience. This gives leaders unbiased, comparable insight to hire confidently and route candidates into training.
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CommsCoach TRAIN
Equipping 9-1-1 Professionals for a Lifetime of Service
Unified 9-1-1 enablement approach with realistic, AI-driven call & radio simulations, an extensive microlearning library, phased training paths, and continuous tracking from pre-hire, training and on-the-floor performance.
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CommsCoach ASSIST
Policy-Driven Call Guidance That Supports Every Call
Call guidance with adaptive questioning that evolves with each call to help every 9-1-1 telecommunicator remain confident, consistent, and aligned to policies.
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ECC Quality Assurance and Improvement
CommsCoach QA
AI-Driven QA That Makes 9-1-1 Quality Improvement Achievable
Evaluate every eligible 9-1-1 call and radio transmission, replacing inconsistent manual reviews with fair, standards-based scoring and coaching insights that boost performance, morale, and retention.
Learn More

ECC Pre-Hire Assessments
CommsCoach HIRE
Hire 9-1-1 Professionals with Confidence
AI-driven, research-based assessments and simulations measure core skills and competencies for 9-1-1 as well as stress and trauma resilience. This gives leaders unbiased, comparable insight to hire confidently and route candidates into training.
Learn More

ECC Training and Simulations
CommsCoach TRAIN
Equipping 9-1-1 Professionals for a Lifetime of Service
Unified 9-1-1 enablement approach with realistic, AI-driven call & radio simulations, an extensive microlearning library, phased training paths, and continuous tracking from pre-hire, training and on-the-floor performance.
Learn More

ECC Training and Simulations
CommsCoach ASSIST
Policy-Driven Call Guidance That Supports Every Call
Call guidance with adaptive questioning that evolves with each call to help every 9-1-1 telecommunicator remain confident, consistent, and aligned to policies.
Learn More

Key Statistics
By the Numbers
Over 1M
Evaluations Each Month
fuel improvement and
smarter decisions
smarter decisions

10,000+
Simulations monthly
power continuous skill development


8,000,000+
AUDIO Files
transcribed each month,
turning conversations into
actionable intelligence
turning conversations into
actionable intelligence

275+
partner customers
trusted by centers of all sizes:
1–275+ telecommunicators
1–275+ telecommunicators
Proudly Serving
Press feature
Meet Us at Leading Public Safety Events
See where GovWorx will be at APCO, NENA, and regional conferences. Click each event for details and join us in advancing emergency communications.











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